Job Details

  

Guest Services Assistant
Job ID 13331
Job Type On-Campus Jobs
Employer Student Activities
Date Posted Aug 14, 2026
Category Hospitality / Guest Services
Job Description

The Guest Services Assistant supports the Office of Student Involvement (OSI) by providing top-notch service at the Information Desk, working closely with OSI staff and fellow team members to support our mission and achieve our goals. The Guest Services Assistant will manage the Campus Information Desk during regular business hours, evenings, and occasional weekends. During their hours they will complete tasks from the Daily Checklist in addition to any tasks assigned by the Student Leadership Team or Professional Staff. The Guest Services Assistant  will make every interaction count, ensuring students, faculty, staff, and visitors have a great experience.

Job Requirements

Office & Information Desk Management
Maintain a clean Information Desk and Office Space
Maintain OSI email
Mail Pick Up
Open and close the Office of Student Involvement at the beginning and end of each workday
Organize and maintain info desk supplies
Restock literature
Maintain lost and found storage and log
Manage board games and equipment check out
Straighten and maintain community areas such as the main lobby
Serve as the office point person in the absence of OSI professional staff


Guest Services
Greet "customers" - Assist students, faculty, staff or guests with questions and provide accurate and helpful information as needed
Manage printing and poster hanging requests
Process ticket sales and giveaways
Report any work requests, facility damages or housekeeping needs


Additional Duties
Assist professional staff and student leadership with office projects, campus errands, and programs/events.
Participate in office staff meetings and student training sessions.
Support emergency response efforts in collaboration with Campus Safety and other professional staff.
Complete necessary documentation and inform the Director of any emergency situations.

Available Openings 8
Hours 6.0 to 16.0 hours per week
Hourly Rate $9.25/hour
Time Frame Academic Year
Contact Name Lauren Watson
Contact Email lwatson@berry.edu
Work Location Krannert 202
Phone 7062362293
Fax N/A
Majors All Majors
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