Job Details  

Personal Banking Associate/Teller
Job ID 7890
Job Type Community and Industry
Employer Greater Community Bank
Date Posted Dec 15, 2017
Category Community / Industry
Job Description

Position Summary

 Employee is responsible for opening new accounts, maintaining existing accounts, cross selling bank products and services, and providing quality customer service to further customer relations.

Employee serves as the first point of contact to the customer providing prompt, efficient and accurate customer service functions.  Conducts daily credit and debit transactions in compliance with established policies and procedures.  Identifies opportunities for cross-selling products and referring customers to other areas of the bank. 

 Reports To: Branch Coordinator

Receptionist Services  

  • Meet and greet lobby customers as they enter the building and provide direction for the services they require.
  • Assist in answering the telephone and transferring calls to the appropriate personnel.
  • Answer customer inquiries in person or by phone; quote products and rates, etc.

Paying and Receiving Services 

  • Cash checks and process other types of account withdrawals, accept deposits, verifying cash and endorsements, and issue receipts
  • Process credit card payments and advances, and night deposit bags
  • Redeem U.S. Savings Bonds.
  • Issue bank checks.
  • Accept loan payments and safe deposit box rental payments.
  • Research and verify account information, provide account balances and resolve problems for customers as necessary.
  • Provide safe deposit box services
  • Operate Branch Capture as required

New Relationship Services 

  • Open and process new accounts, including DDA, savings and certificates of deposit.
  • Cross-sell the bank’s services and products.
  • Refer customers to appropriate personnel for services such as mortgages and other loans.

Compliance

  • Balance transactions at end of day and verify cash totals
  • Balance ATM
  • Maintain a reasonable knowledge of the Bank Secrecy Act and Anti-Money Laundering policies and regulatory requirements that are specific to the job and department.

 

Job Requirements

Upper classmen, reliable transportation to and from work

·         {C}College Degree desired but not required if previous work exp

  • Excellent interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
  • Working knowledge of Microsoft Word and Excel.
  • Experience with use of deposit platform desired.
  • Cash handling accuracy.
  • Ability to operate on-line teller terminal and other standard office equipment such as a typewriter and 10 key calculator/adding machine.
  • Successful completion of Banking Services Associate training and any other compliance training deemed necessary by the Bank.
  • Equipment Used

{C}{C}o   {C}Computer

{C}{C}o   {C}Cash Recycler and Cash Dispenser

{C}{C}o   Coin Counting Machine

Available Openings 1
Hours 12.0 to 16.0 hours per week
Hourly Rate $10.00/hour
Time Frame Academic Year
Contact Name Mark H Kozera
Contact Email N/A
Work Location Primarily at Greater Community Bank off Martha Berry Highway. 1.0 south of main campus entrance. May occasionally be assigned to east or west Rome bank.
Phone 706-378-2903
Fax N/A


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